2Gen: Success with technology
// HEALTHCARE & MEDICAL

Less time on notes. More time on patients.

We build AI tools that take the admin load off clinical teams. We also independently test any AI-built software that touches patient data before it goes anywhere near a real record.

// THE REALITY

Clinicians are spending a significant part of every day on documentation.

Consult notes, referrals, results letters, care plans, recalls and billing codes. It's necessary work that no clinician trained to do and it's the single biggest source of after-hours admin in most practices.

AI can absorb most of it. But patient data is the most sensitive information your practice holds and your obligations under the Privacy Act and OAIC guidelines don't relax because a tool is convenient. The question isn't whether to use AI. It's how to use it without creating a notifiable breach.

// WHAT WE HEAR

The challenges we see most often

Every business is different, but these come up again and again.

  • Clinicians writing consult notes and correspondence after hours
  • Referrals, results letters and care plans assembled manually from the same data every time
  • Recalls and follow-ups that depend on someone remembering to run a list
  • Staff pasting patient information into consumer AI tools with no data controls
  • Practice software built or extended with AI that has never been independently reviewed
// HOW WE HELP

What working with us looks like

Clinical documentation support

Consult audio becomes structured notes in your clinical software drafted for the clinician to review and sign. Set up with the data controls health records require rather than a consumer app pointed at patient conversations.

Correspondence and referrals, automated

Referrals, results letters and care plan documents generated from the patient record in your practice's format. The clinician reviews and sends instead of writing from scratch.

Recalls and follow-up that run themselves

Automated identification of patients due for recall, screening or review. It surfaces to reception as a worklist rather than depending on someone running a report. Better continuity of care and less manual chasing.

Security testing for anything touching patient data

If a tool has been built with AI and it reads patient records we pen test it before go-live. Two rounds, plain English report and fixed price so you can demonstrate you did the diligence.

A safe-use framework for your team

Clear rules on which AI tools are approved, what patient information may go where and what gets logged. Your team gets the time back without putting the practice at risk.

Give your clinicians their evenings back.

Let's talk about where the documentation load actually sits in your practice.